A voice and text assistant that verifies who you are, then answers from your own records.
Identity check: Say “Hi, it’s Maggie Chen, fourteenth of March
1962” — the assistant matches name and date of birth against the patient record
before it says anything personal.
My appointments: Ask “When is my next appointment, and where do I
go?”
Ask about my care (RAG): Ask “What do I need to stop taking before my
surgery?” or “Was my blood test okay?” — the answer is retrieved from
the patient’s own letters and results, with the source shown.
Hospital information: “Where do I park?” works without verifying.